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We're trying to answer all your frequently asked questions.
Why does USE Engine need my permission to control my computer on macOS?
The first time you launch the USE Engine app on macOS, you will be asked to give your permission to control your computer.
Why do I get a connection timeout error while trying to join someone's screen?
Why do I get this error and how to fix it? This error can be caused by a wide variety of factors, all generally related to your network. It can just be a temporary network interruption or a more specific issue concerning your network configuration. 📶 You are facing a temporary network interrupt
How to add the USE Together app to your Slack workspace?
Add the USE Together app to your Slack workspace
Does USE Together provide a low latency experience?
Is USE Together fast?
What can you do if you don't see your teammates mouse cursors on your screen?
I don't see my teammates mouse cursors on my screen on USE Together.
How to grab the free GitHub Student Developer Pack offer?
We're offering a free Premium subscription to all students registered with the GitHub Student Developer Pack!
How do I cancel my paid subscription?
With USE Together, you can change the plan you've subscribed to at any time. Downgrading a paid subscription to the free one only requires a few clicks.
How can I reach out to the team?
Always happy to help or just chat with our users.
How can I get my account removed?
Don't need your USE Together account anymore? Reach out to us, we'll get it removed.
Can I get a refund?
We don't offer any refund.
Why does the macOS app require some permissions?
Why and how to set the requires permissions on macOS when using the app.